Terms & Conditions

Customer phone-system SMS program

Flukey Break Inc DBA Expert Electrical & Appliance Repair, also known as Nice Guy Appliance / Expert Appliance Repair, offers optional SMS messages to customers who consent.

By opting in, you agree to receive customer support, appointment, and service-related text messages from Kokomo Appliance Experts. These messages relate to your appliance-service requests, scheduling or confirming appointments, service-status updates, and answers to support questions. This program does not send marketing or promotional messages.

Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase. You may decline SMS and contact us by phone or email instead. Messages are sent only after the required consent and program activation.

Reply STOP at any time to unsubscribe. One confirmation may be sent, after which program messages stop. Reply HELP for help, call 765-416-6002, or email info@kokomoapplianceexperts.com. Re-enrollment requires fresh consent. Mobile carriers may delay or fail to deliver messages. This SMS service is not for emergencies.

Privacy Policy: https://www.kokomoapplianceexperts.com/sms-privacy
SMS Information and Consent: https://www.kokomoapplianceexperts.com/sms

Separate owner-only pilot: Charlie and Alfred

Flukey break inc, operating as Nice Guy Appliance / Expert Appliance Repair, offers optional business text conversations with Charlie and Alfred at 765-415-4913. The initial pilot is available only to the company owner. It does not send advertising or customer broadcasts. Customer SMS consent does not enroll anyone in this pilot.

After reviewing the opt-in invitation and Privacy Policy, an eligible participant can text START to receive the welcome message, then reply Y to confirm enrollment. No assistant conversation begins until confirmation. Message frequency varies with requests and conversation activity. Message and data rates may apply. Participation is optional and is not a condition of purchasing appliance services or of employment.

Reply STOP at any time to unsubscribe. A confirmation may be sent, after which program messages stop. Text START and complete the Y confirmation to re-enroll if you remain eligible. Reply HELP or contact jeremy@niceguyappliance.com for assistance.

Text CHARLIE or ALFRED to select an assistant. Each assistant keeps a separate conversation history. Replies will identify the assistant. These replies are AI-generated and may contain mistakes; confirm important business information or actions with a person. This service is not for emergencies. Mobile carriers may delay or fail to deliver messages.

See our Privacy Policy for how messaging information is used and retained.