Kokomo Appliance Experts — SMS Privacy Policy and Terms & Conditions
Message sender: Flukey Break Inc DBA Expert Electrical & Appliance Repair (Kokomo Appliance Experts)
Consumer contact information
If you have questions about this messaging program, contact us at 765-416-6002 or info@kokomoapplianceexperts.com.
Privacy statement
We do not sell, share, or transfer consumer personal information or mobile data to any external organizations under any circumstances, even with consent, except as strictly necessary to provide the requested service or as required by law.
Data Sharing
• Customer data is not shared with 3rd parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.
Flukey Break Inc DBA Expert Electrical & Appliance Repair Messaging Terms and Conditions
1. The messaging program consists of general conversational messaging to answer questions and provide support to customers.
2. You can cancel the SMS service at any time. Just text 'STOP' to the phone number from which you received messages. After you send the SMS message 'STOP' to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at jeremy@niceguyappliance.com.
4. Carriers are not liable for delayed or undelivered messages.
5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
6. If you have any questions regarding privacy, please read our privacy policy contained in the rest of this document/page.
Mailing address: 407 Arnold Court, Kokomo, IN 46936.
Nice Guy Appliance / Expert Appliance Repair
Flukey Break Inc DBA Expert Electrical & Appliance Repair, also known as Nice Guy Appliance / Expert Appliance Repair, operates the customer phone-system SMS program. This policy also covers the separate, owner-only Charlie and Alfred business-texting pilot. Customer enrollment does not enroll anyone in that pilot.
Information collected and used
We collect participating mobile numbers, opt-in and opt-out records, message content, and delivery information. We use this information only to deliver and support the requested SMS service, maintain conversation context, honor messaging preferences, and troubleshoot delivery. For the owner pilot, we also record the participant's choice of assistant.
Data protection
We maintain administrative, technical, and organizational safeguards designed to prevent unauthorized access, use, or sharing of user data. These include access controls that limit data access to authorized personnel with a business need, staff confidentiality obligations, and security and access-review procedures.
Records and messaging choices
Business conversation records may be retained for operational continuity, recordkeeping, and legal requirements. Opting out stops future program messages; it does not automatically erase existing business records. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance. You may contact us with privacy questions or requests concerning your information.
SMS Terms & Conditions — customer phone-system program
By opting in, you agree to receive customer support, appointment, and service-related text messages from Kokomo Appliance Experts.
These messages relate to your appliance-service requests, scheduling or confirming appointments, service-status updates, and answers to support questions. This program does not send marketing or promotional messages.
Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase. You may decline SMS and contact us by phone or email instead. Messages are sent only after the required consent and program activation.
Additional support is available at 765-416-6002 or info@kokomoapplianceexperts.com. Re-enrollment requires fresh consent. This SMS service is not for emergencies.
Your information is handled according to the privacy policy on this page. Customer SMS consent does not enroll anyone in the separate owner-only Charlie and Alfred pilot; its separate terms remain available on the SMS Terms & Conditions page linked below.
Contact us
If you have questions about this SMS program or this privacy policy, contact us at info@kokomoapplianceexperts.com or 765-416-6002.
Nice Guy Appliance / Expert Appliance Repair
Flukey Break Inc DBA Expert Electrical & Appliance Repair
Phone: 765-416-6002
Email: info@kokomoapplianceexperts.com
Mailing address: 407 Arnold Court, Kokomo, IN 46936